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Our Message

A quality customer and technical support experience requires commitment and consistent effort from everyone. Rostech ensures a serious commitment from every employee in the organization to deliver service excellence and exceed customers’ expectations. We measure our effectiveness against key metrics with an objective to continually raise the bar and improve. Examples of service metrics include:

• Availability • Repair quality • Word-of-mouth promoter

Coupled with Rostech commitment to service, we strive to listen to our customers and act with an appropriate sense of urgency. Commitment, listening and acting with a sense of urgency is the foundation of how we deliver service excellence.

Brands We Promote

Rostech Instruments Services Corporation

Merck Specialities Pvt Ltd.

ThermoFisher Scientific Pvt Ltd.

Millipore

Diasys

POCT Services Pvt Ltd.